Turn Times
Add JET Fuel to your pipeline — see our current SLAs across every loan program.
What are our current wholesale turn times?
Turn-time SLAs (in business days)
| Stage | NQM | Agency / GSE | FHA Premier |
|---|---|---|---|
| Setup | 1 | 1 | 1 |
| Initial UW | 3 | 3 | 3 |
| Condition Review | 4 | 4 | 4 |
| Docs | 1 | 1 | 1 |
| Funding | 1 | 1 | 1 |
Service Level Agreements (SLAs) are estimates based on business days and assume a complete, clean file submission. Actual turn times may vary based on file complexity and volume.
Speed matters, and JET Mortgage is built for it. The guide below explains exactly how we measure turn times at each stage of the loan — so you always know what to expect from the moment a file hits our pipeline to the day it funds.
SETUP
Files received by our team by 5:00 p.m. PST are treated as same-day submissions and enter setup that same business day. Anything that arrives after the 5:00 p.m. cutoff rolls into the next business day's setup queue. Setup itself is a 1 business day SLA across NQM, Agency / GSE, and FHA Premier.
NEW SUBMISSIONS
Once a complete file is moved into Underwriting before 5:00 p.m. PST, the very next business day counts as Day One of the Initial UW SLA. Files moved into Underwriting after 5:00 p.m. PST, on a weekend, or on a holiday are queued as if they were received the next business morning.
Example A — On-time Tuesday submission (3-day SLA):
A file is moved to Underwriting at 3:30 p.m. PST on Tuesday. Wednesday becomes Day One, and counting three business days lands on Friday — the file is decisioned by end of business that Friday.
Example B — Late Friday submission (3-day SLA):
A file is moved to Underwriting at 6:15 p.m. PST on Friday. It is queued as a Monday submission, so Tuesday is Day One, and counting three business days lands on Thursday — Underwriting completes by end of business that Thursday.
SLAs flex with daily pipeline volume — our goal is to consistently meet or beat the stated turn time.
Ready to put our speed to work?
Run a scenario by our team or explore the JET Mortgage product lineup.
CONDITIONS
Condition packages received by 8:00 p.m. PST kick off our Condition Review the next business day — that becomes Day One of the stated Condition Review SLA. Packages uploaded after the 8:00 p.m. cutoff are logged as if they came in the following business morning.
Example A — Before the 8 p.m. cutoff (4-day SLA):
Conditions are uploaded at 6:45 p.m. PST on Wednesday. Thursday becomes Day One, and counting four business days lands on the following Tuesday — the package is cleared by end of business that Tuesday.
Example B — After the 8 p.m. cutoff (4-day SLA):
Conditions are uploaded at 9:10 p.m. PST on Wednesday. The package is treated as a Thursday upload, Friday becomes Day One, and counting four business days lands on the following Wednesday — review wraps by end of business that Wednesday.
Turn time questions brokers ask most
What are JET Mortgage’s current underwriting turn times?
Initial underwriting is a 3 business day SLA across Non-QM, Agency / GSE, and FHA Premier. Setup is 1 business day, condition review is 4 business days, closing docs are 1 business day, and funding is 1 business day. All SLAs assume a complete, clean file submission.
When does the underwriting clock actually start on my file?
A complete file moved into Underwriting before 5:00 p.m. PST starts the SLA the next business day — that next day is Day One. Files moved in after 5:00 p.m. PST, on a weekend, or on a holiday are queued as if received the following business morning.
What is the daily submission cutoff for new files?
Files received by 5:00 p.m. PST are treated as same-day submissions and enter setup that same business day. Anything arriving after the 5:00 p.m. PST cutoff rolls into the next business day’s setup queue.
How quickly are condition packages reviewed?
Condition packages uploaded by 8:00 p.m. PST begin Condition Review the next business day, which counts as Day One of the stated Condition Review SLA. Packages uploaded after 8:00 p.m. PST are logged as if they arrived the following business morning.
Do Non-QM files take longer to underwrite than Agency loans?
No. JET Mortgage holds the same stage-by-stage SLAs for Non-QM, Agency / GSE, and FHA Premier — including the 3 business day initial underwriting turn time. Complex files may vary with pipeline volume, but the published SLA is identical across product lines.